Sky Mapped Resources
Your Files Are Safe & Secure
We automatically delete all uploaded files immediately after processing. Your sensitive documents are never stored, shared, or distributed. We respect your privacy and maintain the highest standards of data protection.
1. Information We Collect
Files You Upload
- Assessment documents (.docx, .pdf formats)
- Unit of Competency documents
- Training resource materials
Personal Information
- Email address (for payment receipts and service delivery)
- Payment information (processed securely through Stripe)
2. How We Use Your Information
- Document Processing: To provide mapping and conversion services
- Service Delivery: To generate and deliver your processed documents
- Payment Processing: To process your $99 AUD service payment
- Customer Support: To respond to your inquiries and provide assistance
Automatic File Deletion Policy
All uploaded resources are automatically deleted directly after processing. We do not maintain permanent copies of your sensitive documents. Your intellectual property remains yours.
3. Data Protection & Security
- Secure Processing: Files processed in a secure environment; transport over HTTPS
- No Permanent Storage of Originals: Source uploads are not kept beyond processing
- Payment Security: Payments handled by Stripe; we never store card numbers
- Access Controls: Restricted internal access with audit logging where applicable
4. Information Sharing
We do not sell, trade, or share your personal information or documents with third parties.
Limited Sharing Only For:
- Payment Processing: Stripe for secure payment handling
- Legal Requirements: If required by law or legal process
- Service Protection: To protect our rights and prevent fraud
5. Your Rights
- Access: Request information about data we hold
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Request transfer of your data
- Objection: Object to processing of your personal information
6. Cookies & Tracking
We use minimal cookies for:
- Session management and security
- Payment processing functionality
- Basic website analytics (anonymized)
No tracking cookies or third-party advertising cookies are used.
7. Data Retention
- Uploaded Files: Deleted immediately after processing where possible, otherwise within ~24 hours
- Generated Outputs: Short-lived for delivery (e.g., secure links that expire in hours)
- Payment Records: Retained by Stripe; we retain minimal records for accounting and legal purposes
- Support Emails: Retained for customer support and compliance
Some services (such as template delivery, customer support, or optional guidance services) may require limited short-term retention of files or correspondence. Any such retention is temporary and limited to what is necessary to deliver the requested service.
Download links are active for 24 hours and then automatically expire. The hosted PDF is removed from storage after 24 hours, ensuring no long-term copies remain.
8. Legal Basis & Compliance
We handle personal information in accordance with applicable laws, including the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). If you are located in another jurisdiction, we apply equivalent safeguards commensurate with applicable law.
9. International Data Transfers
Your data is processed in Australia. If international transfer is required, we ensure appropriate safeguards are in place to protect your information.
10. Contact Us
For any privacy-related questions or concerns:
- Email: skymappedresources@gmail.com
- Response Time: Within 48 hours
11. Policy Updates
This privacy policy may be updated periodically. We will notify users of significant changes via email or website notice.
Last Updated: August 22, 2025